Troubleshooting

Check these common causes:

• File location: Make sure the file is in the correct location (e.g., .cursor/rules in project root)
• File name: Verify the exact filename (case sensitive on some systems)
• Restart IDE: Some IDEs need a restart to detect new config files
• Project open: Make sure you've opened the project folder, not just a single file

• Check your spam/junk folder
• Make sure you're clicking the link within 10 minutes
• Try requesting a new link
• If using a corporate email, your IT may be blocking links — try a personal email

• Clear your browser cookies for lynxprompt.com
• Try a different browser or incognito mode
• Make sure you're allowing pop-ups for the OAuth provider
• Check if your GitHub/Google account has any security blocks

• Try using the "Copy to clipboard" option instead
• Check if your browser is blocking downloads
• For paid blueprints, make sure your purchase was successful
• Try refreshing the page and downloading again

This is usually a temporary sync delay. Try:

• Sign out and sign back in
• Wait a few minutes and refresh the page
• Check Settings → Billing to verify your subscription status
• If the issue persists, contact [email protected] with your payment confirmation

• AI editing is only available to Teams subscribers
• Check your subscription status in Settings → Billing
• If you're a Teams subscriber and still can't access it, try signing out and back in

• All users can create paid blueprints
• Make sure you've verified your email
• Configure your PayPal email in settings for receiving payouts